Shipping & Order Policy
At Pure Exotic Snacks Inc., we aim to make wholesale ordering simple, fast, and straightforward.
Wholesale Orders
Our products are sold primarily by the case to retailers and businesses. Wholesale pricing is available to approved customer accounts.
Please review the unit size, case quantity, and price per case shown on each product page before ordering.
Order Processing
Most orders are prepared for fulfillment by the next business day.
Orders placed on weekends, holidays, or during unusually busy periods may require additional processing time.
Local Delivery
We offer local delivery to:
Vancouver • North Vancouver • Richmond • Coquitlam • Burnaby • Delta • Surrey • Langley • Abbotsford • Chilliwack
Orders of $300 or more: FREE local delivery
Orders under $300: $10 flat delivery fee
Local orders are generally delivered within 2 business days.
Canada-Wide Shipping
We ship wholesale orders across Canada.
For customers outside our local delivery area, we offer discounted shipping rates whenever possible. After your order is placed, we’ll review the shipment size, weight, and destination and send you a shipping quote.
Your order will be shipped once the shipping cost has been confirmed.
Product Information
Need more information before ordering? Contact us regarding expiry dates, ingredients, case quantities, packaging, availability, or other product questions.
Product Availability
Many of our products are imported, limited-release, or difficult to source. Inventory can change quickly and some items may not be restocked.
We are also adding new products weekly.
Damaged, Missing or Incorrect Items
If there is an issue with your order, contact us as soon as possible with your order number, details of the issue, and photos where applicable.
Order Changes & Cancellations
Contact us as soon as possible if you need to change or cancel an order.
Because we process orders quickly, changes or cancellations may not be possible once fulfillment has started.
Questions?
For help with products, expiry dates, shipping, delivery, or your order, contact us at: